It’s no longer a question
if a business should be in social media. What every business owner is now
concerned with is how much time to spend in social media and how best to get
the maximum out of it. Here are some signs that you should invest more on
social media.
You
feel social media offers no value - When done
ineffectively, social media may not produce much of an ROI for you, but when
done well, it can provide solid returns. Several studies point to how
businesses reaped great dividends from leveraging social media platforms. Therefore,
if you feel that your current social media efforts are not garnering enough
response, it is time to revise, invest more money and time in your social
presence strategy.
Your
customers and clients are asking for your social profiles - If
people are inquiring about your social media profiles, chances are they are
interested to know more about your business. You should be where your customers
want you to be and consider signing up in the various platforms.
You
do business online - If you have a website and you find
yourself doing sales off it, it is a wise idea to cross promote your website
via social media. Make sure to include social media icons in your site so that
your customers can locate you in social networks and find new ways to engage
with you. This will cement the bond further and also help generate new traffic.
Your
last status update was eons ago - Social media presents
an excellent way to establish a rapport with your audience. It is also a
reflection of who you are and how you carry out your businesses. Inactive profiles
translate to a sense of mistrust and inactivity around your businesses too. So,
if it has been a while since you’ve been active online, it’s time to invest
more time here.
Your
customers are engaged on platforms, but you are not
- You should be where your customers are. Being on the same platforms as your
customers and engaging with them is a great way to form a relationship and track
conversations happening about your brand.
Your
competitors are present in the social media platforms
- If your competitors and customers, both are present on social media
platforms, you should be there too. Else, your customers will only know about
your competitors. Check your competitors’ sites to see how much interaction
they are getting. Finally, whether they are active or not, you should
definitely consider getting in the game and having a strategy in place.
When
you want others to see you as an industry authority - Social
media is not only about being present in the various channels. It is also about
"being human," connecting with your target audience, offering your
unique perspective on things, and providing useful information that will help
solve their issues.
While it is not that if
you are not active in the social sphere, your business will fail, it is crucial
for you to be present where your competitors and most importantly, customers
are actively engaged. Research your options well and find the measures you can
adopt to enhance your social image.
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